Differences

This shows you the differences between two versions of the page.

Link to this comparison view

support:main [2013/11/04 01:18]
support:main [2018/08/06 15:06] (current)
Line 1: Line 1:
 +~~NOTOC~~
 +
 +====== Support ======
 +XaoS is a community-supported free software project.  ​
 +
 +===== Users' Discussion Group =====
 +The [[http://​groups.google.com/​group/​xaos-users|xaos-users]] discussion group on Google Groups provides a place for XaoS users to help each other get the most out of XaoS.  XaoS developers also monitor this discussion and answer questions from time to time.
 +
 +You can browse the archives freely but you must join the group in order to post. However, Google Groups provides a range of options for participation from a traditional mailing list to a completely web-based forum, so you don't have to get emails if you don't want to.
 +
 +If you have a question or problem, please feel free to ask for help.  We also encourage you to share examples (.xaf or .xpf files), hints and tips.  If you have a gallery of images created using XaoS, feel free to post a link to the group.
 +
 +
 +
 +
 +
 +
 +===== Developers'​ Discussion Group =====
 +The [[http://​groups.google.com/​group/​xaos-devel|xaos-devel]] discussion group on Google Groups is where XaoS developers discuss and coordinate the further development of XaoS.  XaoS users are welcome to monitor this forum as well, but general discussion and requests for help should be posted to the Users' Discussion Group instead.
 +
 +
 +
 +
 +
 +
 +
 +===== Issue Tracker =====
 +Issues are tracked on [[https://​github.com/​xaos-project/​XaoS/​issues|GitHub]]. ​ If you think you have found a bug in XaoS or have an idea for a great new feature, please let us know about it. However, if you're not sure how to submit a useful issue report, please ask on the xaos-users discussion group first (see above).
 +
 +//Please don’t submit duplicate issues//. Search the existing ones first to make sure nobody has already reported it.  You can add additional information about a bug by entering a comment on an existing bug.  You can also express your interest in an issue by leaving a comment on the existing issue.
 +
 +The developers will do their best to respond to issues in a timely manner. ​ However, keep in mind that XaoS is developed on a volunteer basis and the developers work on it in their spare time.  Therefore, we can't guarantee that issues will be addressed in a certain timeframe.
 +